Original software reviews are written by end users and based on their experience with the software. They contain both the good and the bad, and can be an important source of information for other software buyers. It is essential to know original-software.net/ipvanish-review where the reviewer is coming from and the purpose of the software they are reviewing. Reviewers who aren’t honest can have many reasons, ranging from genuine satisfaction and balanced experiences to untrue motives.
To ensure the accuracy and reliability of a review, it is necessary to perform the following tests.
Identity Check – Each review is scrutinized for identifiers such the name of the author, his job title and email address to ensure that it was written by an actual person. The review will not be published when the reviewer’s identity is not able to be verified. Conflict of Interest Check – If the reviewer is in any way connected with the company being evaluated, or they are a direct competitor their reviews will not be published.
For clients, the exact process of verification and quality control apply to all reviews regardless of their rating or the product being reviewed. This ensures that all reviews are treated equally and without bias.
Vendors are expected to respond to all reviews even those with negative ratings, as this is a great way to show that they’re paying attention and are interested in their customers’ feedback. However, vendors shouldn’t attempt to influence reviews by including a non-disparagement provision in customer contracts, since this is against federal law.
